We provide automated loading equipment, intelligent out-of-the-box solutions and 24/7 support services, all designed with the fundamental goal of improving the safety and productivity of your cargo.
We are fully committed to the mission of lightening your load through resolution, optimization and automation of outbound logistics.
Our mission is focused on solving, optimizing and automating outbound logistics to increase safety and productivity in industrial cargo. In pursuit of our vision, we work closely with our customers to make them leaders in shipping logistics automation.
At Actiw, these goals translate into commitment, where we go the extra mile to overcome our customers' freight challenges; responsiveness, always delivering on our promises; and a firm commitment to being a family-owned company that cares for its people and remains an independent and financially stable entity.
These values are the foundation of how we work to deliver exceptional logistics solutions.
At the heart of our commitment to excellence is our customer service, a fundamental pillar that ensures the optimal functioning of your logistics operations.
Our support services are designed to meet your needs 24 hours a day, maintaining a stable flow of shipping material around the world. In addition, we not only respond to your current needs, but also collect performance data to optimize your Actiw equipment and assist in ongoing product development.
Personalized advice is another of our strengths. When your loading needs evolve or your warehouse conditions change, our experts will guide you on the right modifications to your Actiw equipment, ensuring performance tailored to your specific requirements.
Maintenance is key to the durability and reliability of your loading solutions. We offer preventive and on-site services, spare parts packages and personnel training to ensure that your Actiw equipment remains in optimal condition throughout its lifetime.
With our support contract, we provide you with uninterrupted access to our 24-hour technical support service. This service is not only fast, easy and secure, but also features remote access for Actiw control system software support. In short, we excel in providing comprehensive solutions that go beyond simple customer service, encompassing advice, maintenance and technical assistance to ensure your peace of mind and the optimal performance of your logistics operations.
